Archive for the ‘Blog Updates’ Category

A Web Site of Interest

October 7, 2009
IMS have recently discovered a web site that we believe may be of interest to you as a self employed worker. http://www.enterprisenation.com/ is a site solely dedicated to people who work from home, such as yourself. It’s filled with news, useful links, home business assistance products and hints and tips, as well as social networking tools such as forums and blogs.
 
The Enterprise Nation web site is run by Emma Jones, a published author and industry expert when it comes to home working. We hope you find this site of interest, or know of someone who may find the site useful. 

IMS Prove to be Tactical Experts

September 15, 2009

Tactical field marketing is of incredible benefit in the current economic climate to those within the manufacturing industry wishing to conduct activities such as auditing and merchandising. Marketing budgets are now being tightened and spend is getting harder to commit to as the future remains uncertain.

Tactical field marketing is now more enticing to organisations that wish to move away from long-term contracted activity. Using strategic contracted teams is ultimately committing to an ongoing spend, which is hard to get out of. For some companies this is far from ideal under the current circumstances.

Tactical field marketing allows organisations to focus their activity during key selling periods to get the greatest return on investment.

If you are currently making use of strategic field marketing, you must ask yourself the following questions:

Will your marketing budgets change over the year?
Is committing to an ongoing spend favourable under the current circumstances?
Do you need to conduct constant field marketing under current conditions?
What ROI are you generating from your current activity?
Is it better to conduct activity when you need it?
How much flexibility do you have with your team if you are operating in a set way?

Utilising full time field teams on a strategic basis results in a number of additional costs that may be prohibitive to your budget.

There are many benefits to using tactical field marketing activity that are often over looked.

These are as follows:

Cost Effectiveness – Using tactical field marketing not only leads to potential reduced costs as a result of the elimination of expenditure on such elements a vehicle leasing and national insurance contributions, but it also means that you don’t have the expense associated with ongoing strategic activity.

Quality of Team – Using tactical field marketing we can profile field team members based on your requirements for an individual campaign, we don’t just provide you with some one who is available to work full time in a given area.

Flexibility – Tactical field marketing doesn’t offer a static solution. We pride ourselves on being the ‘first in the field’ when it comes to the speed at which we can deploy our field team members (whether it be for merchandising or mystery shopping activity). If you need to get out in the field straight away (irrelevant of store numbers) then we’re the agency you need to be speaking to.

Mystery Shopping in a Nutshell

April 15, 2009

In the current economic climate it is of paramount importance that retailers maximise their customer service levels. We’ve all had an experience, whether it be in a supermarket, pub or restaurant where we’ve not been happy with the standard of service we’ve received. Mystery shopping allows organisations to look at themseleves through the eyes of their customers and avoid giving their customers negative experiences.

Mystery shopping can be used by all retail businesses as well as a whole host of other service types (even churches and dentists can be mystery shopped). For retail chains with 20 or more outlets I’d recommend contacting IMS. They have a nationwide field team of over 2,000 and are the first (and currently only) agency to hold the DMA Field Marketing Best Practice Accreditation. You can check them out at www.ukims.co.uk They are also number 1 on www.google.com and www.google.co.uk for field marketing.

Alternatively if you’ve got between 1 and 20 outlets, it’s worth trying www.MysteryShopMyBusiness.com as they offer a pay as you go mystery shopping service which is really easy to use. This is quite a new service concept as mystery shopping has only previously been available to the larger retailers.

Actually conducting mystery shopping visits can also be a great way to earn some money and get the odd freebie for those people who find this type of work fascinating. The most popular mystery shopping visits for 18-21 year olds is Challenge 21 mystery shopping. It’s incredibly easy to do, submitting your shopping results is easy and you also get paid to buy alcohol (and there’s not even a catch). More information on this type of work can be found at www.oldenough2drink.co.uk